I don’t have access to my 2FA mobile device, can I still access the platform? : EIKON Group

I don’t have access to my 2FA mobile device, can I still access the platform? Print

Modified on: Thu, 12 Aug, 2021 at 3:35 PM

You will need enter a recovery code into the login screen to access your account.

To do this, simply click ‘log in with a recovery code’ after entering your email address and password and enter one of your saved recovery codes.

If you do not have access to your recovery codes, or they are not working, please contact us at skreen.support@eikon.group.

Did you find it helpful? Yes No

Help Desk Software by Freshdesk