If you have any issues with accessing Meta using Duo Two Factor Authentication, for example you may have updated your device, you can contact [email protected] directly.


Occasionally, you may be presented with the below screen.


Graphical user interface, text, application, email

Description automatically generated


For security purposes, DUO will automatically disable any account that has not been used within 3 months,

EIKON can unlock this for you - simply contact [email protected] directly, referring to the above message.


For any other DUO support, you can access the DUO Support Knowledge Base: https://help.duo.com/